Dear Customers: I'm sorry we don't have the specific gift your son/daughter absolutely has to have, but it is Christmas eve and you decided to wait until the last minute.
Dear Customers: Yes, we close at 8, and yes, we will tell you several times that we close at 8, because it is 7.55 and you are STILL HERE.
Dear Customers: No, we will not be open 24 hours today or tomorrow, because we have lives and families too, and Christmas isn't just about shopping and goodies. It's about family and reflection.
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